Returns & Refund Policy

If you are not completely satisfied with your order you may returns items within 14 days from the date of delivery.

  • You have 14 days to return in new condition and original packaging for a refund

  • Contact us within 3 days from date of delivery about damaged merchandise

  • No returns or refunds on special order or clearance items

  • No refunds given past 30 days from date of delivery

  • Shipping charges on delivery AND returns are non-refundable

For Returns on New Condition Merchandise

Place item(s) in sturdy packaging, along with a copy of the packing slip.  The customer is responsible for proper packaging.  No refunds will be given on new items damaged in return shipping.

For Returns on Damaged Merchandise:

The customer is responsible for checking package at time of delivery, within 3 days, for missing or damaged items.  Claims must be submitted to Inspired Gifts & Books within 3 days from date of delivery.  Send a picture of damaged items to:

Return packages to:

Inspired Gifts & Books

1627 Redwing Dr.

Neenah, WI  54956